Since When Has Renewing a Domain at GoDaddy Become So Difficult?

I’ve been a GoDaddy customer since 2008, using the service to register and maintain all of my domains. Today, I needed to renew my jeffc.me domain for one year. So, I logged into my GoDaddy account, clicked on Billing and Renewals, added my domain to the shopping cart and tried to remove the one year of full domain protection and privacy because I can’t afford it this year.

a godaddy checkout page with a domain renewal and a full domain privacy and protection renewal
GoDaddy Cart

Clicking the trash can to remove the privacy protection would end up removing the domain renewal as well. Thinking this was an error of some sort, I tried it again, and then again. Finally, I gave up, thinking that for whatever reason, GoDaddy was treating both products as one. That’s pretty stupid if you ask me, since they’re clearly displayed as two separate products in the cart.

After struggling a bit, I visited the help center which ultimately led to contacting support. The support person was able to remove the privacy protection from my account allowing me to renew the domain. All in all, the process to renew the domain took about 45 minutes.

I imagine thousands of people renew domains every day and it’s one of the foundational services that GoDaddy provides. To experience this much friction in a process that should take minutes from a company that has offered this service for years is baffling.

I don’t know why the GoDaddy cart treated both products as one. Something is amiss. I’ll end my experience by saying the support person I interacted with was a 10/10 and got the job done. I’ll still be using GoDaddy for my domains but damn, I hope it goes a lot smoother next time.

Jeffc.me Don't Wear It Out

This Thing Costs $20.00!

This Thing Costs $20.00!

I just finished the checkout process at GoDaddy.com for my newest domain name, Jeffc.me. The plan is to turn jeffc.me into a personal portal or a site which aggregates everything I do online. Jeffc.me will also host my personal blog so that I no longer will have to post that type of information on the Jeffro2pt0.com domain.

This will open the door for me to clean out the content found within Jeffro2pt0.com and refocus the site. During this domains first year of existence, when I wrote about Web 2.0 startups, did those in-depth reviews while also posting news about icon packs and news in general, it allowed for comments, a nice set of backlinks and most of all, conversation. I’d like to take this opportunity to turn Jeffro2pt0.com around and give it some focus.

As for myself, I’d love to write about things dealing with the Internet, WordPress, Blogging, Tech, Web 2.0 and news worthy items. But, what is it that you would like to see me write more about?

For those of you that have stuck around since this blog launched, you’ll know first hand that I was a posting machine. Whether someone covered a particular news item or not, you would find it here. I also provided in-depth reviews that the big sites were too busy to create and those received a lot of attention as well. Last but not least, WordPress stuff along with news of Icon Packs were also big hits. Would you like to see this blog go back to the way it was? Or do you have something else in mind?

I love community which is why I am going to either redesign this site or rearrange things to bring back that community atmosphere. Also, since the personal blog will be taken off of the Jeffro2pt0.com domain, this will give me a chance to play around with advertising as a means of monetization on the site. Many people have told me to place an area on my sidebar for 125X125 images and up until this point, I have refused to do so. Well, the time has come for me to take things up a notch and thus, I’ll be experimenting in the coming months with various advertising methods. Rest assured though that I will never stain my credibility nor will I ever do something unmoral. I truly believe in transparency and so thats what I plan on doing.

Jeffc.me Don’t Wear It Out

This Thing Costs $20.00!

This Thing Costs $20.00!

I just finished the checkout process at GoDaddy.com for my newest domain name, Jeffc.me. The plan is to turn jeffc.me into a personal portal or a site which aggregates everything I do online. Jeffc.me will also host my personal blog so that I no longer will have to post that type of information on the Jeffro2pt0.com domain.

This will open the door for me to clean out the content found within Jeffro2pt0.com and refocus the site. During this domains first year of existence, when I wrote about Web 2.0 startups, did those in-depth reviews while also posting news about icon packs and news in general, it allowed for comments, a nice set of backlinks and most of all, conversation. I’d like to take this opportunity to turn Jeffro2pt0.com around and give it some focus.

As for myself, I’d love to write about things dealing with the Internet, WordPress, Blogging, Tech, Web 2.0 and news worthy items. But, what is it that you would like to see me write more about?

For those of you that have stuck around since this blog launched, you’ll know first hand that I was a posting machine. Whether someone covered a particular news item or not, you would find it here. I also provided in-depth reviews that the big sites were too busy to create and those received a lot of attention as well. Last but not least, WordPress stuff along with news of Icon Packs were also big hits. Would you like to see this blog go back to the way it was? Or do you have something else in mind?

I love community which is why I am going to either redesign this site or rearrange things to bring back that community atmosphere. Also, since the personal blog will be taken off of the Jeffro2pt0.com domain, this will give me a chance to play around with advertising as a means of monetization on the site. Many people have told me to place an area on my sidebar for 125X125 images and up until this point, I have refused to do so. Well, the time has come for me to take things up a notch and thus, I’ll be experimenting in the coming months with various advertising methods. Rest assured though that I will never stain my credibility nor will I ever do something unmoral. I truly believe in transparency and so thats what I plan on doing.

Apple Jumping The Gun On .me Domain?

GoDaddy is rolling out a new top level domain (.me) which has been open to LandRush orders since 5/6/08. The LandRush orders will expire on 6/26/08 where any domain which has been requested by multiple parties will have to go through an auction period. The winning bid will retrieve the domain while the losing bidder will be eligible to receive a refund. Open .me registrations will take place on 7/17/08 on a first come first serve basis.

However, at WWDC Apple rolled out a new service called MobileMe which is a new service for iPhones, iPod touch, Macs and PCs. Think of it as a way to keep everything synced.

How fitting would it be for Apple to get a hold of the mobile.me domain? Apparently, pretty fitting as this screenshot will tell. Click the image for a larger view.

Mobile Me Taken Off The Auction Block

Let’s see what happens after the auction dust settles.