HBR had an awesome podcast called “Learning What Wiser Workers Know,” basically all about transferring and sharing institutional knowledge, and it boils down to this: nothing is more effective than apprenticeships.
If you think about it, when someone is coaching you, they are parsing all of the institutional knowledge into nuggets they can share with you at exactly the right time. Think of it as a hypercontexual search engine for work information, tailored just for you. We make sure every new member of our team has a buddy for exactly that reason.
From Hoppycow.