Oi, what a weekend. After having to cancel my show on Friday evening because of a very sick Lorelle and tornadoes knocking at my door, I discovered on Saturday that I couldn’t access my very own blog nor could I access my email. During the day, I noticed that other people were able to browse my domain. In fact, it looked as though everyone EXCEPT me could browse my domain. After submitting a support ticket to AnHosting, I went through the run of the mill trouble shooting process. At one point, they told me it looked like my public IP address had been blocked by their firewall. After giving them my IP address and having it removed, the problem remained.
Sunday rolls around and my problem is yet to be resolved. On a whim, I decided to contact the LIVE web chat that AnHosting provides. After talking to a representative for awhile, I was told which server my account was on and that I was not the only one having problems. Apparently, AnHosting’s upstream provider was having a routing issue which was causing some clients not to be able to connect to the site at all while others were able to access the domain.
Monday afternoon comes around and the problem still exists. At this point, I’ve gone three days with no access to my inbox. Not having access to my inbox for three days really reminded me just how much I rely on email for communication, perhaps a little too much. Thank goodness for Twitter though as I used that to keep everyone up to date as to what was going on. I also used Twitters Direct Messaging feature to keep in touch with people.
It’s 3 P.M. Monday afternoon and I post a message to Twitter explaining how upset I am at the thought of having an inbox with 100 emails. As it turns out, not 5 minutes later did access to my inbox and my domain return.
So there you have it, thats why you might of come across the blog and noticed I was gone when in fact, everyone except me could browse the site. This has been the first major problem I’ve had with AnHosting so I’m not all that upset. In fact, this really reminds me that even though the internet is a chain, when one of those chain links break, it can affect everyone from that link on back and brings the question into mind, just how reliable is the internet as a whole? At any rate, I was pretty pleased with the support I received from the folks at AnHosting and I still recommend them to anyone who is looking for a good quality, reliable webhost.
On a very unrelated note, I went to go see a movie called Leatherheads starring George Clooney with my girlfriend Monday evening. If you’re into old time flicks mixed with a bit of comedy, I recommend checking this one out for yourself.
A romantic comedy set in the world of 1920s football, where the owner of a professional team drafts a strait-laced college sensation, only to watch his new coach fall for his fiancée.
5 thoughts on “What A Weekend”
@douglaskarr recommended hosting http://jumpline.com/. Opinion?
Welcome back. I couldn’t access the site either.
Jeffro, I’m with AnHosting write now too and I had the exact same problem not to long ago (like just days). Apparently they thought I was tyring a DoS attack on my own site and blocked my IP. :) Right. Everythings been a little sluggish still.
@John Kolbert Hmm.. Almost every webhost I have been a part of has blocked me at one time through their firewall. Funny how that works.
You might want to consider moving your e-mail hosting to Google Apps (http://google.com/a), just in case you ever have problems in the future (with AN or any other host). Google will take care of all your e-mail, and you can access it via POP, IMAP or their web interface. I ended up doing that with my last host, because my mail got abhorrently slow (still not sure if it was my host or if it was AOL’s fault, as everyone at Weblogs had massive, massive mail problems that week) and because their spam filter rules. You can just direct your MX servers in your control panel (I’ve never used AN but I assume it is the same as every other web host) to Google’s and go from there. Not that Google doesn’t have its own downtime issues from time to time, but never anything like 3-days (or even 3 hours). Plus, it’s free.